KMWorld NewsLinks -
January 19, 2021
Features
Information governance 101: The regulatory compliance survival kit
11 Jan 2021
Mapping data's flow throughout the enterprise is pivotal for securing information assets since it allows organizations to consider what they're trying to protect and what that requires.
News
Clarabridge CX Analytics launches AWS Contact Center Intelligence solution
15 Jan 2021
Clarabridge CX Analytics with integrated AWS CCI call analytics capabilities provides a holistic voice-of-the-customer platform
Informatica introduces its first Customer 360 platform to transform customer experience
11 Jan 2021
Delivers an "all-in-one" enterprise-scale master data management SaaS solution
Salesforce rolls out loyalty management to help drive more meaningful customer experiences
14 Jan 2021
Helps organizations companies offer personalized consumer experiences and evolve their loyalty programs to stay current with customer expectations
The Future of the Future
The enterprise of the future: Yesterday, today, and tomorrow
11 Jan 2021
Today, much of the knowledge we need is readily available. The problem is having the courage and fortitude to properly act on it.
ViewPoints
On your mark, get set, Zoom: Starting off right in collaboration app e-discovery
14 Jan 2021
Considerations lawyers should explore to get a handle on the role of collaboration tools and Zoom in their broader e-discovery landscape