KMWorld NewsLinks -
April 27, 2021
News
NICE acquires MindTouch and launches CXone Expert
20 Apr 2021
CXone takes a holistic approach to improving both agent and customer experiences
VMware introduces platform to assist remote workers
20 Apr 2021
This new solution enables a highly engaged workforce; delivers broader, more effective security; and reduces costs and operational overhead
Sinequa launches cloud optimized intelligent search platform on Microsoft Azure
20 Apr 2021
Sinequa for Azure enables users to get precise insights to natural language queries
KM In Practice
Goodyear rolls out digital customer service with eGainÂ
20 Apr 2021
"Service is where the customer experience rubber meets the road," said Ashu Roy, eGain CEO.